Terms and Conditions
General Terms and Conditions
Customer Guidelines for Debit Cards
Conditions For Participation in Internet Banking / DenizMobile
Special Conditions
- Special Conditions Online Savings (Version of July 2019 – German)
- Special Conditions Deniz Sparplan (Version of July 2019 – German)
- Special Conditions Savings Book (Version of July 2019 – German)
- Special Conditions Deniz-Flex and Deniz-Fix (Version of March 2019 – German)
- Special Conditions Deniz-Basis Account (Version of November 2017 – German)
General Information
- General Information about Payment Services for Consumers (Version of March 2023 – German)
- General Information about Payment Services for Consumers outside of a Current Account Agreement (Version of March 2023 – German)
- Information pursuant to the Distance Financial Services Act – Online Savings (German)
- Information pursuant to the Distance Financial Services Act – Online Sparplan (German)
- Information Sheet for Deniz-Basis Account (German)
- General Terms and Conditions about Payment Services for Deniz-Basis Account Consumers (Version of March 2023 – German)
List of Fees
If you have any questions, please consult our staff in the Contact Center at our toll-free number 0800 88 66 00. You are also very welcome, in one of our branches where our team will be happy to answer your questions.